Here’s a typical implementation process for new PassFort customers. We build the configuration around your compliance objectives, risk appetite and customer base. And, the go-live team is there to support you throughout.
Our team will be your point of contact and help you make the most of PassFort
"As Head of Customer Success I'm responsible for maximising the value clients get from PassFort. I lead the support, technical writing, solutions and customer success management teams."
"As a Customer Success Manager, I work closely with our customers to get them up and running. Ongoing, I ensure they are successful in using our platform."
"As Implementation & Support Specialist I take care of onboarding new customers onto our platform and configuring their accounts to ensure they have the best experience."
"I'm one of the implementation and support specialists in the success team. I help new customers get started and work with them to configure the solution to create their best version of PassFort."
"I support customers through self-serve content – anything that helps people use PassFort, from quick and simple getting started material to clear steps that someone can take to resolve an issue."
"As a Customer Success Manager I work closely with our customers throughout their journey with PassFort - beginning with ensuring they're comfortable with the platform to achieving all their compliance goals in the long-term."
"I've joined PassFort as customer success manager (CSM) and I am really excited to work with clients to help solve their KYC and AML challenges using PassFort's solutions. Before PassFort, I worked as a CSM in a data provider for two years, so I've got lots of experience when it comes to offering help."
"I'm Caroline, a technical writer here at PassFort. I produce knowledge base articles so customers can learn more about using the platform, from getting started to product updates. I also write UX copy in the product itself, so buttons and notifications."
PassFort is part of a RegTech ecosystem. We're excited to be part of the compliance community creating better customer onboarding journeys, managing risk, and fighting financial crime.
We are extremely proud of our growing list of customers. We take your business seriously and are excited about helping it grow.