Digital Payments are the Future

Nick Kerigan, Payments expert

The first episode in our series was a conversation with Nick Kerigan, previously of Barclaycard, EBRD and the FSA.

Nick is a future payments expert. He shares why a digital-first approach to payments is the only approach right now.

He talks about the importance of winning business by creating digital customer experiences and how to foster a culture of innovation when there is no lack of ideas ready to transform a business.

Listen to Episode 1 in our Best Practice series

Industry expert (we'll avoid the term veteran), Nick Kerigan, was in conversation with us about digital-first strategies in payments.

A fascinating to and fro covering why it's essential for FS firms to transform digitally; the benefits it brings to customer experience; and how to approach fostering innovation.

Listen to the discussion to learn from Nick's 20+ years of experience:

  • How consumer behaviour has changed which dictates the way we pay for products
  • Why digital access to financial services needs to be the default
  • How thoughtful and convenient digital customer experiences capture loyalty

Our Panel:

  • Donald Gillies, CEO PassFort - Host
  • Nick Kerigan, Future Payments expert
Listen now

About the Expert

About the Experts

Nick Kerigan, Payments expert

The first episode in our series was a conversation with Nick Kerigan, previously of Barclaycard, EBRD and the FSA.

Nick is a future payments expert. He shares why a digital-first approach to payments is the only approach right now.

He talks about the importance of winning business by creating digital customer experiences and how to foster a culture of innovation when there is no lack of ideas ready to transform a business.

Nick Kerigan

Nick is a Future Payments Expert and Senior Innovation Leader. As MD for Future Payments in Barclays, London, he led innovation across Cards and Payments businesses, creating next-gen payments experiences and partnerships with FinTechs.