The Future is Digital Payments with Nick Kerigan
A discussion with Nick Kerigan, payments evangelist, previously of Barclaycard, EBRD and the FSA.
On Wednesday, May 13th, 2020, at 3.15pm BST, Donald Gillies will be in live conversation with Nick Kerigan, payments expert and senior financial services innovator.
In his most recent role, Nick was Managing Director for Future Payments in Barclays in London, leading a team of strategists, designers and developers responsible for Innovation across the Cards and Payments businesses. They were focussed on creating next-gen payments experiences, partnering with FinTechs.
Nick will share his experience of the most successful digital transformation, and areas that needed a rethink.
Nick will share views on why a digital-first approach to payments is the right one, and how transformation is best managed. He will discuss the benefits technology and automation can bring to client experiences, and the pitfalls to look out for.
- What does being digitally ready mean in the payments world?
- When is the right time to innovate?
- How do you create a good digital product experience?
- What are the benefits and potential pitfalls?
- How do you change cultures and behaviour to adopt technology?
- Audience Q&A
More about the Best Practice Podcast series
Each of the sessions featuring a leading light in financial services will be recorded live and delivered in the style of a podcast. They will then be available to listeners on-demand.
Our aim is to provide a practical resource to the financial services community, enabling professionals to share in best practice around developing and adopting “digital-first” strategies.
Speakers will share their past experiences and theories for the future. They will talk about how technology changes customer experience, company focus and market positions.
Conversations will zone in on different fields of financial services, but with a common link back to how digital transformation can be harnessed.
Get in touch
If you would like to know more about the series, or if you would like to feature in a future podcast, please get in touch - we would love to hear from you.