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One platform to automate customer onboarding & monitor ongoing risk.

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PassFort helps financial institutions improve customer onboarding journeys.

Arrive at a perfect balance between regulatory compliance and customer experience.

  • Maximise straight through processing, and alert teams when manual intervention is needed
  • Turn existing policies into digital onboarding journeys for every product and jurisdiction
  • Integrate data providers through one platform and reduce time to decision

ONE PLATFORM, THREE COMPONENTS

PassFort Portal
1. The Portal

Smart Policy
2. Smart Policy

Integration Hub
3. Integration Hub

Portal

Teams log in to the PassFort Portal to review, complete and assign onboarding tasks. If manual intervention is needed on a case, it's dealt with here. 

Everything is tracked and auditable, and you have a suite of reports available on-demand. See where hold ups are happening and view conversion rates so you can get new applications to account more quickly. Use real data to make informed decisions and create better customer experiences.

Select each of the Key Features listed below to get more information.

Key Features

  • Case Management
  • Ongoing Monitoring
  • Risk Engine
  • Business Onboarding
  • Manual Forms
  • Escalate & Assign
  • Audit Report
  • Reports

Case Management

Maximise straight through processing and automate onboarding journeys, then manage any exceptions in the Portal.

Organise priorities with filtered views of the current workload, and track all customer cases through to completion. A simple Red, Amber, Green system provides status updates.

Drastically speed up customer onboarding by digitising the compliance processes, and deal with escalations and manual interventions efficiently.

Ongoing Monitoring

Compliance does not stop at onboarding. Ongoing risk management can be handled in PassFort.

The monitoring tool allows you to continue KYC and AML due diligence after onboarding has happened. Changes in status are flagged immediately in the Portal. This can be automated through integration with a data provider or using PassFort’s "refresh & remediation" tool.

Customise re-screening periods from 1 day to any number of years.

Risk Engine

Digitise risk scoring taking into account factors from automated KYC and AML tasks, and feedback from your team.

Decisions can be made based on set parameters, your compliance experience, and good judgement.

Risk scoring triggers custom workflows, while RAG (red, amber, green) indicators show risk status - making it obvious how and what decisions are being made, and leaving you in control.

Business Onboarding

PassFort’s business onboarding automation collects data for the full corporate structure, creating an organisation chart for case owners.

Reduce turnaround times for commercial teams. Focus compliance efforts on any bottlenecks that are delaying approval. 

Manual Forms

PassFort will help with Straight Through Processing (STP), but not all tasks can be automated.

If manual intervention is needed, PassFort structures processes using customised forms, which streamlines administrative tasks and improves auditability.

Escalate & Assign

The Portal is a collaborative environment. Cases can be reassigned or escalated as needed and without delay.

An audit trail of all changes in case ownership is automatically generated. There is never ambiguity when it comes to checks and audit.

Use the PassFort Conversations tool to collaborate on a particular case and progress it with colleagues.

Audit Report

Don’t worry about keeping track of tasks. The Portal keeps track for you.

Completed, escalated, or not started - everything is captured in the Audit Report. Get full operational oversight on-demand.

No administrative effort or reconciliation is required. Instantly create reports for managers, auditors and regulators.

 

Reports

Generate reports and analyse key business metrics from within PassFort. For example, you can see Straight Through Process rates, Time To Decision, Risk Distribution and more.

The reports you create will enable you to identify any bottlenecks in your workflows, right down to the task and check levels. Apply filters and group data using custom fields. Use real information to improve your onboarding processes.

Create the reports you need to optimise processes, manage risk, and drive better customer experience. 

Key Features

  • Case Management
  • Case Management

    Maximise straight through processing and automate onboarding journeys, then manage any exceptions in the Portal.

    Organise priorities with filtered views of the current workload, and track all customer cases through to completion. A simple Red, Amber, Green system provides status updates.

    Drastically speed up customer onboarding by digitising the compliance processes, and deal with escalations and manual interventions efficiently.

  • Ongoing Monitoring
  • Ongoing Monitoring

    Compliance does not stop at onboarding. Ongoing risk management can be handled in PassFort.

    The monitoring tool allows you to continue KYC and AML due diligence after onboarding has happened. Changes in status are flagged immediately in the Portal. This can be automated through integration with a data provider or using PassFort’s "refresh & remediation" tool.

    Customise re-screening periods from 1 day to any number of years.

  • Risk Engine
  • Risk Engine

    Digitise risk scoring taking into account factors from automated KYC and AML tasks, and feedback from your team.

    Decisions can be made based on set parameters, your compliance experience, and good judgement.

    Risk scoring triggers custom workflows, while RAG (red, amber, green) indicators show risk status - making it obvious how and what decisions are being made, and leaving you in control.

  • Business Onboarding
  • Business Onboarding

    PassFort’s business onboarding automation collects data for the full corporate structure, creating an organisation chart for case owners.

    Reduce turnaround times for commercial teams. Focus compliance efforts on any bottlenecks that are delaying approval. 

  • Manual Forms
  • Manual Forms

    PassFort will help with Straight Through Processing (STP), but not all tasks can be automated.

    If manual intervention is needed, PassFort structures processes using customised forms, which streamlines administrative tasks and improves auditability.

  • Escalate & Assign
  • Escalate & Assign

    The Portal is a collaborative environment. Cases can be reassigned or escalated as needed and without delay.

    An audit trail of all changes in case ownership is automatically generated. There is never ambiguity when it comes to checks and audit.

    Use the PassFort Conversations tool to collaborate on a particular case and progress it with colleagues.

  • Audit Report
  • Audit Report

    Don’t worry about keeping track of tasks. The Portal keeps track for you.

    Completed, escalated, or not started - everything is captured in the Audit Report. Get full operational oversight on-demand.

    No administrative effort or reconciliation is required. Instantly create reports for managers, auditors and regulators.

     

  • Reports
  • Reports

    Generate reports and analyse key business metrics from within PassFort. For example, you can see Straight Through Process rates, Time To Decision, Risk Distribution and more.

    The reports you create will enable you to identify any bottlenecks in your workflows, right down to the task and check levels. Apply filters and group data using custom fields. Use real information to improve your onboarding processes.

    Create the reports you need to optimise processes, manage risk, and drive better customer experience. 

Smart Policy

Translate your compliance policies and procedures into digital, automated onboarding tasks.

Develop customer journeys according to product, jurisdiction and regulation. When your business changes (or the regulations change), a "no-code" policy builder makes it easy to amend these journeys.

Customers complete the onboarding Happy Path in under a second, with any exceptions or additional decisions handled in the Portal.

 

Smart-Policy

Integration Hub

The Integration Hub connects your data providers to PassFort. Providers for KYC, KYB, AML, identity and other compliance checks. Whether performing checks against businesses or individuals, here or anywhere around the world. Whatever your compliance needs, pick the data providers that are right for you and manage them through PassFort.

Experian

Experian Prove-ID

GBGroup

GBGroup ID3global

onfido

Onfido

rdcScreenExcellence

RDC

comply-advantage-logo

ComplyAdvantage

DowJones-1

Dow Jones Watchlist

World Check

Refinitiv World-Check One

Jumio

Jumio Netverify

idvCheck

idvCheck

Fintrail

Fintrail

CompaniesHouse

Companies House

DueDil

DueDil

BureauVanDijk

Bureau van Dijk Orbis

Kompany

BREX the kompany API

Equifax Canada AML Assist

Equifax Canada AML Assist

vSure_logo

vSure

CharityCommissionLogo

Charity Commission

CreditSafe_Logo

Credit Safe

Want to see more?

Click below to book a demo - we would love to show you what PassFort can do. 
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