PassFort Lifecycle

End-to-end customer onboarding and risk monitoring anywhere in the world.

Regulated firms use PassFort to digitally transform KYC and AML workflows, bringing people into the process where they add most value. Automate everything from onboarding to off-boarding to ongoing risk monitoring, and free compliance teams to make the difference with risk-based decisions.
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Summary of our key features

Read more about what Lifecycle has to offer

Smart policies
Tailor your unique workflow of automated compliance checks with our low-to-no-code smart policy builder. Map your onboarding or risk monitoring process using a simple flowchart structure with drag-and-drop functionality. Build an entire customer due diligence journey in line with your risk policy.

The magic of smart policies is you can update, edit and change them whenever you like. Test and learn what works best. Try variations of digital policies. Understand what drives the best results for you and the best experiences for customers.

We haven’t forgotten how important the professionals are in a compliance process. So, introduce manual reviews and human intervention at any stage. Bring people into your compliance process where they add value for analysis, judgement and risk-based decision making.
  • Get a flexible, tailored compliance workflow
  • Maximise straight-through processing
  • Bring people in where they add value
  • Create operational efficiency
Risk engine
Configure your instance of PassFort around your firm’s risk appetite. Create a clear risk profile for each customer or account. Then make decisions about onboarding or off-boarding based on a customer’s risk profile. Move the
weight of compliance activity to the PassFort risk engine.

The risk engine gives you ultimate flexibility. Factor in regulation in different jurisdictions; multiple products; or
different customer types. Combine KYC, KYB and AML datasets to define your low, medium and high risk profiles. And change these definitions any time.

Dynamic profiling means you can trigger custom workflows based on a customer’s risk score. Create different paths for low, medium and high risk customers. And go from straight-through processing to enhanced due diligence (EDD) to off-boarding. You also define time frames and cycles for ongoing monitoring or renewal checks.
  • Automate risk-profiling
  • Make risk-based decisions about customers
  • Onboard, EDD, or off-board inline with the data
  • Set renewal checks for ongoing monitoring
Portal
The portal is a compliance team’s command centre for case management. Log in to the portal anywhere, anytime to manage all aspects of onboarding and risk monitoring. Teams handle manual tasks, escalate issues, communicate with each other and with customers in the portal.

Profiles are created, stored and refreshed here. Users can see the results of workflows and understand what tasks they need to perform.

Get live notifications and real-time risk updates for perpetual KYC. Access instant audit reports for managers, stakeholders or regulators. And get insight into the performance of your compliance processes. Keep improving with key metrics on approval rates, time-to-decision and risk distribution.
  • Cloud-based portal accessible anywhere
  • Full case management capability
  • Communicate with colleagues and customers
  • Audit and performance reporting
Integrated data checks
Access reliable and accurate data to complete the automated checks in your workflows. PassFort offers pre-built integrations with 25 leading global data providers. Orchestrate your combination of checks through a single API. And create your own ecosystem of compliance data.

Introduce new data providers or swap out existing datasets when you need to.

Embed PassFort into your back-office systems using our webhooks. Establish a single view of customer data that is consistent and that you can trust.
  • Add or swap out data providers
  • Spend what you use
  • Use existing contracts or PAYG options
  • Manage and maintain one API
Integrated data checks
Communicate
Talk to your customers and collect their information directly from within the PassFort platform. We have custom forms that can be used to send requests and capture missing or additional data. With customer documents assigned to profiles and forms dynamically interacting with your Smart Policies, you cut down onboarding times and make the process easier for everyone.
  • Collect information from the customer directly in PassFort
  • Dynamic integration within your Smart Policy
  • Capture missing or additional information
  • Reduce onboarding times

PassFort Lifecycle

1. Acquire

Collect customer information required to acquire the product

2. Onboard

Assess risk, execute due diligence and decide

3. Monitor

Monitoring of customer data and transactions

4. Review

Reassess risk, implement
new policies

5. Refresh

Remediate data gaps (lack of/expiry), decide

6. Offboard

Perform tasks to terminate the customer lifecycle

PassFort Lifecycle

1. Acquire

Collect customer information required to acquire the product

2. Onboard

Assess risk, execute due diligence and decide

3. Monitor

Monitoring of customer data and transactions

4. Review

Reassess risk, implement
new policies

5. Refresh

Remediate data gaps (lack of/expiry), decide

6. Offboard

Perform tasks to terminate the customer lifecycle

A journey through the PassFort platform

Watch an application move through a customer onboarding journey in the PassFort platform. Smart, simple and secure, we help you configure compliance processes that are right for your business and your customers.

Deployment options

SaaS is the default deployment option for PassFort Lifecycle, making it fast to deploy and operate anywhere in the world. We charge on a subscription basis and deliver constant feature innovation. You have the flexibility to rapidly update your configuration any time as your business needs and regulations change. We also support a range of premium deployment options shown below.

No more expensive hardware to buy, maintain and run with the platform hosted in the EU on the Google Cloud platform.

Premium location

This option is perfect where there are specific local laws and regulations around data and software sovereignty. Premium Location -  Is a multi-tenanted SaaS environment hosted in a country or jurisdiction of your choice on either Google Cloud Platform, Azure or AWS. We charge on a subscription basis plus a one off set up fee.

Private cloud

This is a fully managed single-tenanted environment hosted in a specific country or jurisdiction on either Google Cloud Platform, Azure or AWS. We just pass over the server costs to you.

On-premise environment

This is a managed, single-tenanted environment hosted on servers owned by you. This option is only available in countries not supported by one of Google Cloud Platform, Azure or AWS. PassFort takes full administrator control of the servers and manages the application. And you pay for the servers.

Trusted by global institutions and startups alike

We are extremely proud of our growing list of customers. We take your business seriously and are excited about helping it grow.

PassFort is an intuitive and easy-to-use platform that allows me to prioritise and complete my tasks efficiently, collaborate with my team, and automatically create audit trails - all within one system. PassFort customer service is unmatched from what we've experienced thus far from KYC/AML tools, in terms of response time and issue management.
Rebecca Wismeg
KYC Analyst, Tide
Paid would recommend PassFort to other customers thinking about a compliance solution. And thinking about not just the raw data of compliance, but a risk management platform - someone who you can work with as you scale your business up.
Tom Howsam
Co-Founder, Paid LTD
PassFort allows us to do the job of a large compliance workforce with a reduced workforce; reducing overall costs and streamlining quotidian tasks.
Michael Moore
Global Head of Compliance, Wirex
We use PassFort to help clients onboard seamlessly onto our cryptocurrency exchange, EQUOS. PassFort organises our compliance workflow and improves visibility over applications. Not only is it an onboarding platform, it is also a unified database for retail and institutional clients.
Diginex
Capital Market Company
I am very impressed with PassFort, it helps BitPay set a great compliance standard for the crypto industry. PassFort has scaled to support our demand with their great platform and a world-class team! We are now able to provide our customers a great onboarding experience that is robust, automated and seamless.
Yamini Sagar
Senior Product Manager, BitPay
Currencycloud has worked with PassFort for a number of years. We have an excellent relationship and have always found the platform to be an efficient solution for customer onboarding.
Jan Philippaerts
Lead Developer, Currencycloud
PassFort has made our whole process much easier to follow, it automates key tasks, and it also acts as a central repository for customer documentation.
Metkel Asfaha
Head of Financial Crime & MLRO, Financial House
PassFort is always there for everything you need when it comes to risk, compliance and KYC checks. We consider the PassFort team part of our extended family - for me, they are the best in the market.
Sylvia Carrasco
Co-Founder and CEO, Goldex
PassFort is an intuitive and easy-to-use platform that allows me to prioritise and complete my tasks efficiently, collaborate with my team, and automatically create audit trails - all within one system. PassFort customer service is unmatched from what we've experienced thus far from KYC/AML tools, in terms of response time and issue management.
Rebecca Wismeg
KYC Analyst, Tide
Paid would recommend PassFort to other customers thinking about a compliance solution. And thinking about not just the raw data of compliance, but a risk management platform - someone who you can work with as you scale your business up.
Tom Howsam
Co-Founder, Paid LTD
PassFort allows us to do the job of a large compliance workforce with a reduced workforce; reducing overall costs and streamlining quotidian tasks.
Michael Moore
Global Head of Compliance, Wirex
We use PassFort to help clients onboard seamlessly onto our cryptocurrency exchange, EQUOS. PassFort organises our compliance workflow and improves visibility over applications. Not only is it an onboarding platform, it is also a unified database for retail and institutional clients.
Diginex
Capital Market Company
I am very impressed with PassFort, it helps BitPay set a great compliance standard for the crypto industry. PassFort has scaled to support our demand with their great platform and a world-class team! We are now able to provide our customers a great onboarding experience that is robust, automated and seamless.
Yamini Sagar
Senior Product Manager, BitPay
Currencycloud has worked with PassFort for a number of years. We have an excellent relationship and have always found the platform to be an efficient solution for customer onboarding.
Jan Philippaerts
Lead Developer, Currencycloud
PassFort has made our whole process much easier to follow, it automates key tasks, and it also acts as a central repository for customer documentation.
Metkel Asfaha
Head of Financial Crime & MLRO, Financial House
PassFort is always there for everything you need when it comes to risk, compliance and KYC checks. We consider the PassFort team part of our extended family - for me, they are the best in the market.
Sylvia Carrasco
Co-Founder and CEO, Goldex
PassFort is an intuitive and easy-to-use platform that allows me to prioritise and complete my tasks efficiently, collaborate with my team, and automatically create audit trails - all within one system. PassFort customer service is unmatched from what we've experienced thus far from KYC/AML tools, in terms of response time and issue management.
Rebecca Wismeg
KYC Analyst, Tide
Paid would recommend PassFort to other customers thinking about a compliance solution. And thinking about not just the raw data of compliance, but a risk management platform - someone who you can work with as you scale your business up.
Tom Howsam
Co-Founder, Paid LTD
PassFort allows us to do the job of a large compliance workforce with a reduced workforce; reducing overall costs and streamlining quotidian tasks.
Michael Moore
Global Head of Compliance, Wirex
We use PassFort to help clients onboard seamlessly onto our cryptocurrency exchange, EQUOS. PassFort organises our compliance workflow and improves visibility over applications. Not only is it an onboarding platform, it is also a unified database for retail and institutional clients.
Diginex
Capital Market Company
I am very impressed with PassFort, it helps BitPay set a great compliance standard for the crypto industry. PassFort has scaled to support our demand with their great platform and a world-class team! We are now able to provide our customers a great onboarding experience that is robust, automated and seamless.
Yamini Sagar
Senior Product Manager, BitPay
Currencycloud has worked with PassFort for a number of years. We have an excellent relationship and have always found the platform to be an efficient solution for customer onboarding.
Jan Philippaerts
Lead Developer, Currencycloud
PassFort has made our whole process much easier to follow, it automates key tasks, and it also acts as a central repository for customer documentation.
Metkel Asfaha
Head of Financial Crime & MLRO, Financial House
PassFort is always there for everything you need when it comes to risk, compliance and KYC checks. We consider the PassFort team part of our extended family - for me, they are the best in the market.
Sylvia Carrasco
Co-Founder and CEO, Goldex
PassFort is an intuitive and easy-to-use platform that allows me to prioritise and complete my tasks efficiently, collaborate with my team, and automatically create audit trails - all within one system. PassFort customer service is unmatched from what we've experienced thus far from KYC/AML tools, in terms of response time and issue management.
Rebecca Wismeg
KYC Analyst, Tide
Paid would recommend PassFort to other customers thinking about a compliance solution. And thinking about not just the raw data of compliance, but a risk management platform - someone who you can work with as you scale your business up.
Tom Howsam
Co-Founder, Paid LTD
PassFort allows us to do the job of a large compliance workforce with a reduced workforce; reducing overall costs and streamlining quotidian tasks.
Michael Moore
Global Head of Compliance, Wirex
We use PassFort to help clients onboard seamlessly onto our cryptocurrency exchange, EQUOS. PassFort organises our compliance workflow and improves visibility over applications. Not only is it an onboarding platform, it is also a unified database for retail and institutional clients.
Diginex
Capital Market Company
I am very impressed with PassFort, it helps BitPay set a great compliance standard for the crypto industry. PassFort has scaled to support our demand with their great platform and a world-class team! We are now able to provide our customers a great onboarding experience that is robust, automated and seamless.
Yamini Sagar
Senior Product Manager, BitPay
Currencycloud has worked with PassFort for a number of years. We have an excellent relationship and have always found the platform to be an efficient solution for customer onboarding.
Jan Philippaerts
Lead Developer, Currencycloud
PassFort has made our whole process much easier to follow, it automates key tasks, and it also acts as a central repository for customer documentation.
Metkel Asfaha
Head of Financial Crime & MLRO, Financial House
PassFort is always there for everything you need when it comes to risk, compliance and KYC checks. We consider the PassFort team part of our extended family - for me, they are the best in the market.
Sylvia Carrasco
Co-Founder and CEO, Goldex
PassFort is an intuitive and easy-to-use platform that allows me to prioritise and complete my tasks efficiently, collaborate with my team, and automatically create audit trails - all within one system. PassFort customer service is unmatched from what we've experienced thus far from KYC/AML tools, in terms of response time and issue management.
Rebecca Wismeg
KYC Analyst, Tide
Paid would recommend PassFort to other customers thinking about a compliance solution. And thinking about not just the raw data of compliance, but a risk management platform - someone who you can work with as you scale your business up.
Tom Howsam
Co-Founder, Paid LTD
PassFort allows us to do the job of a large compliance workforce with a reduced workforce; reducing overall costs and streamlining quotidian tasks.
Michael Moore
Global Head of Compliance, Wirex
We use PassFort to help clients onboard seamlessly onto our cryptocurrency exchange, EQUOS. PassFort organises our compliance workflow and improves visibility over applications. Not only is it an onboarding platform, it is also a unified database for retail and institutional clients.
Diginex
Capital Market Company
I am very impressed with PassFort, it helps BitPay set a great compliance standard for the crypto industry. PassFort has scaled to support our demand with their great platform and a world-class team! We are now able to provide our customers a great onboarding experience that is robust, automated and seamless.
Yamini Sagar
Senior Product Manager, BitPay
Currencycloud has worked with PassFort for a number of years. We have an excellent relationship and have always found the platform to be an efficient solution for customer onboarding.
Jan Philippaerts
Lead Developer, Currencycloud
PassFort has made our whole process much easier to follow, it automates key tasks, and it also acts as a central repository for customer documentation.
Metkel Asfaha
Head of Financial Crime & MLRO, Financial House
PassFort is always there for everything you need when it comes to risk, compliance and KYC checks. We consider the PassFort team part of our extended family - for me, they are the best in the market.
Sylvia Carrasco
Co-Founder and CEO, Goldex