The smart compliance solution

Adding the human touch to your automated compliance processes is the smart way forward. Digitise what you can, then manage hand-offs and take risk-based decisions to drive better customer experiences. Faster time to revenue, higher conversion rates, and fewer drop-offs.

PassFort is a SaaS solution that thrives on complexity and is super flexible. Create the compliance solution that works for you, your business and your customers.

Manage your KYC applications in on place with ease using PassFort Lifecycle
PassFort Connect icon. Connect helps you onboard a world of customers, using KYC data to make sure your onboarding is compliant and efficient.

Configure

Enough already - no more complicated, over-engineered IT systems that are difficult and expensive to change!

Your PassFort solution is configurable by nature.

Compliance workflows are built around a central risk engine, not a start and end point, so they can be edited using simple "drag and drop" tools. We encourage you to look for efficiencies and improvements in your processes, so we're always happy to work with you on updates any time.

Your version of the solution can be tailored around products, target audiences, the jurisdictions you operate in and the regulations you have to meet.

And, PassFort can be integrated with the data providers you use and the CRM system you love.

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Case management encapsulates the benefit of client lifecycle management. Within PassFort you can make sure cases are actioned timely and at the right management level.

Collaborate

Eek - having trouble communicating with customers to ask for documents or across teams to close a case quickly? Not any more you don't!

Create a single source of truth for your customer data and access that across back office functions. Your team has one solution for full case management of your CLM processes. Handle applications day to day; monitor ongoing risk; communicate with customers when you need more information; and escalate issues immediately.

With the right permissions, everyone has access to the same information and knows what they are responisble for.

Case Management
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Icon that represents our Refresh feature inside of our CLM platform at PassFort

Change

Change in regulation? New product launch? Paper processes here. Spreadsheets there. A system. A data provider. Ouch!

But, digital transformation of your compliance processes can be painless. Turn all your risk and compliance policies into automated workflows that you operate from one place.

Get competitive advantage by adapting to a digital solution. Then, when there are new regulations, you're on it. When you want to launch a product, compliance is primed. And if you spot an opportunity for efficiency, you take it.

If you're not ready to update everything to digital in one go, that's fine. Embark on the change gradually, starting by bringing together your data providers in one place and integrating existing systems.

Then move towards full CLM - consolidating your data providers, policies, case management, ongoing monitoring and reporting into one place, making things more straightforward.

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Build your own smart policy using PassForts smart policy builder

Customer Experience

You only get one chance to make a first impression, so dazzle your customers with the best onboarding journey.

It should be easy for new customers to choose your product and start using it. Automating processes to make the most of straight through processing (STP) means faster time to revenue and better customer experiences. And when manual action is needed that's flagged so teams can keep things moving.

This doesn't mean compromising on compliance though. The right amount of friction in an onboarding process creates trust with genuine customers while their application progresses, and it stops fraudsters in their tracks.

Customer advocacy
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Key Outcomes

Faster Time to Revenue

Decision-making is more efficient when you balance automation with human intervention. Then you can achieve a faster time to revenue.

Manage your KYC customers with ease using PassFort Lifecycle

Convert more customers more quickly. With PassFort you reduce drop-offs and speed up due diligence with efficient data collection, task completion and customer communications.

Reduce Costs

By automating your compliance processes you make more of the resources you have. Scale up customer onboarding and risk monitoring while freeing compliance people to work where they add most value. Great for businesses with big growth plans!

Resfresh is a feature within PassFort lifecycle to help those working on KYC applications

Automation means more efficient end-to-end processes that can be managed in our single solution. KYC and AML can run 24/7/365, you reduce errors on repeated tasks, and use your people where they're needed.

360 Degree Customer View

PassFort gives you a 360° view of customer data across products making cross-selling and up-sell opportunities clearer.

You have a whole world to onboard. Let's do that in one place with PassFort connect. Get KYC data from a global list of providers we have partnered with.

Compliance becomes commercial when you benefit from a single source of truth around customer data. It means you can make better decisions about risk and targeted decisions about offering new products.

Swift Insight

Interactions, decisions and actions are captured in the Audit Report in PassFort, so you have all the insight you need all the time. If you spot an opportunity for great efficiency - perfect - we can update your solution quick smart.

Get a world of insight from your PassFort CLM softtware

No administrative effort is needed to generate insight and you can create reports on-demand for internal teams, senior managers, external auditors and regulators - no sweat.

Informed Decisions

First things first, you want to make the right risk-based decisions about who you onboard and who you don't. PassFort is all about that.

Get insight on how your KYC policy is performing with PassFort lifecycle

Take actions based on insight from the awesome data partners integrated with PassFort and from your own customer data.

Manage and Mitigate Risk

Automate risk scoring taking into account the factors from your KYC, KYB and AML checks, and the good judgement of your team.

Manage your KYC applications in on place with ease using PassFort Lifecycle

Build in a re-screening cadence for customers at any point in time or for those flagged as high risk. Get in-platform alerts if and when the risk status changes so you can mitigate risk and maintain compliance.

Enhance Customer Experience

Increased competition in financial services and rising expectations of customers means there's no room for a bad experience.

Better your customer experiences by having smooth customer journeys. Plugging PassFort into your customer journey makes as seamless as possible to know your customer.

PassFort helps you create the right compliance experience for your brand. Want speed? Maximise straight through processing. Want efficiency? We'll automate what we can to support your team. Whatever you want to achieve we'll work with you on that and the net result will be a friction-right experience for your customers.

How to Execute Effective KYC: 3 Paper Series

We're excited to share our 3 new best practice papers on how to establish, execute and review KYC. Here’s everything from creating the right policy for your business to operating KYC in practice, to remediation and beyond.

Establishing Effective KYC policies

Establishing an Effective KYC Policy

Are you trying to establish the right KYC policy for your firm? While compliance is mandatory, the policy you create needs to be right for your business and understood by everyone.

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ExecutingEffectiveKYC

Executing your KYC Policy



Failure to establish the right KYC procedures can cause inefficiencies and damage your business reputation. In this new report, we highlight six areas to consider when executing KYC in practice:

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How to Review and Remediate Your Policy

This paper takes you through the all-important third line of defence around KYC and AML risk management.



Get the paper
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Get in touch!

We would love to show you what PassFort can do.
Please get in touch anytime to book a demo or keep reading to discover more about how PassFort can help you.

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A guide to get you started

We have great resources in our Knowledge Base to help you get the most from PassFort. Why not begin with this "Get Started" guide? It gives you quick and simple step by step instructions on the basics.

Log in. Find a profile. Manage applications. Get support.

Everything you need to be up and running with your CLM solution in no time flat.

Video to help you get started with PassFort